FREQUENTLY ASKED QUESTIONS
What is Executive Lines insurance?
Executive Lines insurance, often referred to as management liability insurance, helps protect organizations and their leaders from a range of risks associated with managing and operating a business or organization. Coverage can include Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and other related exposures.
What are your normal business hours?
Monday – Friday, 8:00 a.m. to 4:30 p.m. CST.
Why do I need to sign up as a DXG Executive Lines agent?
DXG Executive Lines provides agents with wholesale access to executive lines insurance solutions. We must secure the necessary legal documents to ensure our appointed agents are properly licensed to sell insurance. We also need direct deposit information so earned commissions can be properly paid to our agents.
What are the requirements for becoming a DXG Executive Lines agent?
DXG Executive Lines agents need to provide a W-9 for tax purposes, state licensing for both individual agents and the agency for which individual agents work, and proof of errors and omissions coverage. Upon receipt of this documentation, an agent should expect to receive an appointment by the end of the next business day. A “Welcome” email will be sent with additional details, including an ACH form for direct deposit of commissions.
Do you work directly with consumers?
No. DXG Executive Lines partners exclusively with independent insurance agents. If you are a consumer looking for an independent agent, please contact us at info@dxginc.com.
How long does it take to receive a quote?
Many accounts can be reviewed and quoted quickly. More complex risks or submissions requiring additional underwriting information may require additional time. Our team will communicate with you throughout the process and let you know if additional information is needed.
What information do I need to submit?
Our online submission form collects the information most commonly needed to begin the quoting process. If additional details are required, a member of our Executive Lines team will contact you.
If I have questions about a quote, who do I contact?
If you have questions regarding a quote provided, please email us at team@dxginc.com. Emails received during normal business hours will receive a response by the end of the next business day.
Can you help with difficult-to-place risks?
Often, yes. Executive Lines underwriting can vary significantly by carrier and account. Our team can help evaluate challenging exposures and identify potential markets or solutions when a risk may not fit a standard appetite.
What if I don't know all of the requested information?
That’s okay. Submit what you know. Our team will review the information provided and follow up on anything else needed to evaluate the risk.
What types of Executive Lines coverage do you offer?
DXG Executive Lines can assist with a range of management liability solutions, including Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and other executive liability exposures.
Which insurance companies do you represent?
We work with a broad network of insurance markets to help identify competitive solutions for your clients. If you have questions about our current market access, please contact our team.
Can you help if another carrier declined the account?
Often, yes. Every insurance company has different underwriting guidelines and risk appetites. A decline from one carrier does not necessarily mean coverage is unavailable elsewhere. Our team can help determine whether another market may be a potential fit.